Returns & Exchanges
If you are not completely satisfied with your purchase, we offer a 30-day return policy on standard items in original condition.
1
Initiate Request
Log into your account or contact our support team to request a Return Merchandise Authorization (RMA) number.
2
Prepare Package
Carefully repackage the item in its original packaging with all protective materials and the RMA slip included.
3
Schedule Pickup
For large furniture, we will coordinate a professional carrier pickup; for smaller items, use the provided prepaid shipping label.
4
Refund Processing
Once inspected at our warehouse, your refund will be processed to the original payment method within 7-10 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing